The World Bank, as an institution which was founded in order to support development of countries all around the world, together with the National Health Fund organised a conference called “Big Data and Artificial Intelligence in Healthcare”. The conference took place in Warsaw, 24.01.2019 and Telemedico was honored to be a part of it and participate in one of the discussion panels. The conference was divided into 8 parts – both speeches and discussion panels. Each point of agenda was strictly connected to the main topic. All of the entities, operating on healthcare market, have certainly learned a lot from the best experts in our industry.

How big data and AI will change the provision of healthcare?

The same things, but from different perspective, were discussed by next panelists – called “the disrupters”. They clearly see the potential of big data and AI to change healthcare all over the world by contributing to disease prevention, monitoring the safety of healthcare systems, helping in the implementation of appropriate treatment paths and a lot more. One of the most interesting cases mentioned during this panel was presented by Adam Niedzielski – Vice President of National Health Fund. He explained the process of big data analysis, seeking extortions. For instance – National Health Fund checks thoroughly top 10 patients, taking specific reimbursed medicine or monitors cases in which dead doctors are still providing patients with reimbursed services.

Implementation – the next step on the way to success

After discussions about the vision of future healthcare system and methods of changing the provision of big data and AI, it was time for implementation. Janusz Cieszyński from Ministry of Health described the government’s approach to innovation, giving an example of e-prescription as successfully implemented system. Justyna Orłowska from GovTech Project emphasized the importance of small companies and start-ups during the process of solving government’s problems (not so long ago it was reserved only for the biggest firms).

Up-to-date medical tools and the future of medicine

Finally! After so many interesting speeches and discussion panels, the chairman announced “the dreamers”, and among them – our CEO – Paweł Sieczkiewicz. He was discussing, with other panelists, up-to-date medical tools and the future of medicine, emphasizing the importance of big data and AI systems. Leo Anthony Celi from MIT, USA talked about medical records database, available for free, which can be used (and – in fact – they are) as a base for AI systems. Keith Grimes, Clinical Innovation Director from Babylon Health, UK described, from doctor’s perspective, a key role of AI systems in the process of consultations and put an accent on its numerous advantages. Piotr Orzechowski – CEO of Infermedica talked to the conference participants about triage AI, which is provided by his company and, last but not least – Telemedi.co CEO – Paweł Sieczkiewicz – was honored to tell about the usage of telemedical platforms and AI systems among our business clients. What is more, he also described medical tools that monitor health.

20 000 teleconsultations per month and it is only the beginning

Summing up shortly the speech of our CEO, Telemedico cooperates with dozens of insurance and assistance companies from different markets, providing them with telemedical platform. Some of our business partners are PZU Zdrowie, Vienna Insurance Group and Saltus Ubezpieczenia.  Our system – Telemedi.co operates 20 000 teleconsultations each month (most of them take place in the morning and just after work), 80% of them with GP. As a curiosity – our data shows correlation between the method of communication with insurance company and preferred way of communication with doctor (e.g if a patient calls insurance company, he also wants a phone call from a doctor). Telemedi.co takes advantage of artificial intelligence triage as well. AI system decides whether consultation can be done remotely or not. Only 12% of patients require stationary visit after teleconsultation. It is vital to know, which medical cases are suitable for teleconsultations. Fortunately, our AI triage predicts it really well, collecting patient’s medical history and sickness symptoms. It is one of the reasons that teleconsultations are more effective than stationary visits and doctors can have up to one consultation more per hour. There is a different question – will AI substitute doctors? Probably not, but for sure doctors using AI will substitute those not making use of it.

Acting today to change tomorrow – these are not only the words

“Acting today to change tomorrow” – it was the title of the final speech of the conference and it was dedicated to everyone, who wants to create new solutions – not only for healthcare market. The inspiration is everywhere – just look around and let yourself be inspired. The perfect way to broaden horizons is to participate in such events and this conference is not the last one our company takes part in. Even now we are looking forward to sharing our experience and thoughts during next meetings.

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