You can call it telehealth, telemedicine or eHealth – a couple of names, but one meaning – telecommunication and IT services providing health care from a distance.

In March 2018 Business Insider wrote: “Many believe that 2018 could be the tipping point for the telehealth market”.1 Two years earlier, Bercker’s Hospital Review predicted 7 million new users of telehealth services by 2018. Hardly anybody believed it then. And now? The condition of telemedicine is getting better and better and it is estimated that in 2020 telehealth market will grow by another 15%2. Central-Western Europe is not as developed as the USA, but already in 2015 over 60% of patients were willing to use telemedicine consultations and it was predicted that more than 14 million of them could use telemedicine in the near future.3 platform as a way to save costs, time and… health!



One of the most widespread eHealth tools are telemedical platforms, such as What does it offer? The most important – comfortable teleconsultations with doctors – via chat, video or telephone. The process of teleconsultations is quick, convenient and effective. No need to commute, teleconsultations from all over the world in native language and fast diagnosis due to AI system – these are the main factors, making eVisits accepted and even preferred over face-to-face consultations by consumers from different countries.’s business partners appreciate its wide offer, time- and cost saving capabilities and almost unlimited opportunities for customer acquisition. Virtual clinic works 24 h a day, 7 days a week. with doctors from all over the world, speaking 6 most widespread languages, but without such costs as rent, furnishing or medical equipment. Additional functionalities for business – e.g. artificial intelligence, e-documentation or e-security make platform even more useful not only for patients, but also for its administrators. Due to its wide range of services offered and support – is used by a variety of entities – insurance, medical and pharmaceutical companies, laboratory diagnostics and check-ups, but also employers, who care about their employees’ health. Each of them realise that telemedicine is a future of healthcare and without such tools as telemedical platforms they can lose their clients really soon to more up-to-date companies.

AI system – an ideal doctor’s assistant

What makes teleconsultations faster and more convenient than face-to-face visits? Artificial Intelligence system is one of such things. AI system decides whether consultation can be done remotely or not.  What is more, artificial intelligence improves doctor’s work due to the fact, that it collects patient’s medical history and doctors do not need to fill in all the documentation describing patients’ previous illnesses, symptoms of disease etc. Doctors receive reports with probability percentage rank of patients sickness just before teleconsultation. Currently AI system is 88% effective (taking into account visits which are selected as suitable for teleconsultations), but in the future this number can be even higher, because it is still learning.


The success of Telemedico company

Telemedico was founded in 2014. It did not take us long to acquire the first insurance company. We made it after one year of operation. In the same year Docplanner – biggest healthcare platform in Europe and South America, which connects patients and doctors and makes it possible to quickly and easily book an appointment – invested in us and it was a milestone for our company. After years of development and thanks to hard work on platform, Telemedico has been awarded a couple of valuable prizes and recognitions – Best Polish Startup of 2016 (Aulery Awards 2016), Innovation of the year (Gazeta Bankowa), Best and most innovative digital solution in the country (WSA 2017) etc. Currently more than 4,5 million users have access to platform and hundreds of thousands of teleconsultations have been already conducted. Taking into consideration the number and size of Telemedico business partners, the future is bright for our product, as it is for telemedicine in general. PZU Zdrowie, Vienna Insurance Group (Interrisk, Compensa, Inter Polska), Enel-Med, Ranter, Saltus Ubezpieczenia, April, Signal Iduna, ALAB laboratoria or Cosmedica – these companies trust Telemedico and their clients use the platform, and teleconsultations, from all over the world.

The bright future of telemedicine


The experts predict, that eHealth market value will hit 36 billion dollars by 2020 (for comparison – in 2013 it was 14 billion dollars).4 Even now more than 90% healthcare organizations in the USA are still developing or using some kind of telemedicine application. In Poland all the biggest players of insurance world either have already implemented telemedical platform or are currently working on one. Taking into account the fact of saving on average 85 dollars on each teleconsultation replacing in-person visit at UPMC,5 it is only a matter of time, when telemedicine becomes the most lucrative segment of healthcare industry worldwide. Or – maybe it already is?






  3. PwC 2016 report – “Pacjent w świecie cyfrowym” (pl)

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